The Maidstone Hotel is a new 18-room boutique hotel and year-round swim club in the heart of Mid-City, New Orleans. We’re where East End elegance meets New Orleans soul—and we’re looking for Front Desk Agents who know how to read a room, recommend a dive bar, and deliver five-star service and have a love for this industry.
This is a guest-facing role in every sense. You’ll be the first smile they see, the last goodbye they remember, and the person they call at 3am when they can’t find the remote. We want someone who loves people, isn’t afraid to chat, and understands that being laid-back and being buttoned-up are not mutually exclusive.
What We’re Really Looking For:
A human being with a pulse and personality
Someone who enjoys being “on” and isn’t afraid of small talk (or big personalities)
Strong organizational skills and an eye for detail
Ability to stay cool under pressure (and under questionable guest requests)
Bonus points if you know how to recommend a great cocktail, coffee, or hangover cure
What You’ll Actually Do:
Greet and check guests in/out with ease and charm
Answer phones, emails, and questions with grace (and patience)
Coordinate with housekeeping and maintenance so everything runs smooth
Act as concierge, therapist, event calendar, and occasionally bouncer
Keep things tidy, keep things moving, and keep your sense of humor intact
Perks & Pay:
Competitive hourly wage
Flexible scheduling where possible
A tight-knit team of weirdly wonderful coworkers
Opportunities to grow as we expand our brand
