We are seeking an experienced Project Manager – CRM Implementation to lead complex CRM transformation initiatives for our clients in the pharmaceutical and life sciences sectors. This is a high-impact role requiring a deep understanding of CRM systems (e.g., Salesforce, Veeva CRM), combined with proven project management expertise to deliver business-critical technology programs on time and within budget.You will be responsible for end-to-end project leadership—from scoping and planning through execution and adoption—ensuring CRM solutions meet business objectives and drive customer engagement excellence.Key ResponsibilitiesLead CRM implementation projects, including planning, resource allocation, risk management, and stakeholder communication.Engage with business and IT stakeholders to define project scope, objectives, and success criteria.Oversee system configuration, data migration, integration with other platforms, testing, training, and go-live activities.Develop and maintain detailed project plans, budgets, timelines, and status reports.Identify and proactively manage project risks, dependencies, and issues, ensuring timely resolution.Act as the primary point of contact for clients and vendors throughout the project lifecycle.Ensure change management and user adoption strategies are integrated into project delivery.Support the development of business cases, project governance structures, and stakeholder alignment.Contribute to proposals, project methodologies, and knowledge sharing on CRM best practices.
