Portland Pottery Supply is seeking a motivated individual to join our team as a Supply Store Associate. This versatile role combines driving responsibilities with customer service and support in our supply shop. This position offers an exciting opportunity for someone with a passion for ceramics and a knack for customer interaction.
Key Responsibilities:
Supply Shop Responsibilities:
-Assist customers with inquiries, purchases, and recommendations in our retail supply store.
-Handle cash and credit transactions accurately and efficiently.
-Maintain a clean and organized store environment.
-Load pottery supplies and equipment into customer vehicles at the Supply Store.
-Contact customers when their work is ready to be picked up, help customers locate their work.
Customer Service:
-Provide exceptional customer service both in-person and over the phone.
-Answer questions about pottery supplies, kilns, and related products.
-Address customer concerns and resolve issues promptly and professionally.
Inventory and Payments:
-Take and enter payments and products into the database.
-Update inventory for pottery equipment and supplies as needed.
Qualifications:
-Basic knowledge of ceramics and pottery equipment required; willingness to learn more about kiln assembly and pottery supplies.
-Ability to lift heavy objects and perform physical tasks related to warehouse duties.
-Excellent communication skills and a friendly demeanor.
-Comfortable with a customer-facing role and a strong desire to assist and support customers.
Benefits:
-Competitive hourly wage ($18-$20) based on experience.
-Opportunities for training and advancement within the company.
-Employee discounts on pottery supplies and equipment.
-Part-time or full-time position available.
-Full-time employees can opt into a healthcare plan after 90 days of full-time employment. PTO after 6 months.
Portland Pottery Supply is committed to fostering a positive and supportive work environment where employees can thrive and grow. If you are passionate about ceramics, enjoy driving, and excel in customer service, we encourage you to apply for this exciting opportunity.
How to Apply:
Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for this position to cat@portlandpottery.com.
We look forward to hearing from you and potentially welcoming you to our team at Portland Pottery Supply!
