Technical Writer Level 3

Technical Writer Level 3

19 Jul 2024
Maryland, Annapolisjunction, 20701 Annapolisjunction USA

Technical Writer Level 3

Jovian Concepts, Inc. is looking to hire a Technical Writer Level 3 for our Program in the Annapolis Junction, MD area. This role requires a TS/SCI Clearance with a Polygraph. No CCA's will be considered for this role. Responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering, system operations, testing, and user documentation. Writes and edits technical documentation for all of the project's hardware and software to include installation, configuration and how-to documentation. Creates code documentation for software; produces implementation guides and end-user guides for capabilities; provides field, data definition, and data flow documentation and formats technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources. RequirementsQualifications:

An active and current TS/SCI with Polygraph is required to be considered. No CCA's will be considered for this role.

Bachelor's degree in a technical discipline from an accredited college or university is required. Master's degree may be substituted for two (2) years of experience, reducing the requirement to six (6) years of experience. Four (4) years of additional technical writing experience may be substituted for a Bachelor's degree.

Eight (8) years' experience in programs and contracts of similar scope, type, and complexity is required.

In our 2023/24 employee survey, Jovian Concepts earned a 92% Overall Workplace Experience Score and 100% of the employees across all departments agreed that they feel genuinely appreciated at Jovian Concepts.

Related jobs

  • Responsible for the design and development of voice, video, radio frequency, and/or data communications networks. Configure, deploy, and manage load balancing tools, firewalls, email security appliances, and web proxies. Develop and implement security policies and procedures in accordance with industry best practices and organizational requirements for security policy implementation. Monitor SecDev tools for performance and security logs to identify and respond to potential threats and vulnerabilities. Participate in security incident response activities, including the investigation, documentation, and remediation of security incidents, for incident response. Conduct regular network security assessments and audits to ensure compliance with internal policies and regulatory requirements for network security assessments. Manage F5s, firewalls, email security appliances and web proxy firmware upgrades and patches to ensure systems are up-to-date and secure for upgrades and patching. Work closely with other IT and security teams to design and implement network security solutions for collaboration. Maintain detailed and accurate documentation of firewall configurations, changes, and network diagrams for documentation. Perform regular updates, patches, and upgrades to boundary devices to ensure they are up to date with the latest security features and firmware.

  • Lead the implementation and deployment of the 1E application across the organization\'s end user environment. Assess and monitor customer end user experiences using 1E to identify areas for improvement and optimize performance. Collaborate with IT teams and stakeholders to integrate 1E with existing Splunk and SCCM environments, leveraging synergies to maximize operational efficiency. Develop and implement strategies for continual service improvement and security enhancement initiatives. Utilize analytical tools and metrics to measure and report on end user experience, performance, and compliance metrics. Provide technical expertise and support for troubleshooting and resolving issues related to 1E, Splunk, and SCCM environments. Ensure compliance with IT policies, procedures, and regulatory requirements. Conduct training sessions and create documentation to educate end users and IT teams on using 1E effectively. Stay current with industry trends and emerging technologies in end user experience management and IT operations. Leverage Splunk and SCCM tools where 1E cannot perform to support complete tools cohesion. Utilize Splunk and SCCM tools in areas where 1E is not applicable to ensure comprehensive tool integration. Continuously assess end user performance through thorough analysis to identify reasons for underperformance, collaborating with service owners to develop improvement strategies and plans.

  • Description

  • Jovian Concepts, Inc. is looking to hire a Software Engineer Level 1 for our Program in the Annapolis Junction, MD area. This role requires a TS/SCI Clearance with a Polygraph. No CCA\'s will be considered for this role.

  • Systems Engineer Level 6

Job Details

Jocancy Online Job Portal by jobSearchi.