Exclusive Sales RepresentativeDescriptionMosaic is the leading North American integrated marketing and sales agency, specializing sales, training, experiential, and digital & virtual solutions. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands amidst the evolving dynamic of empowered consumers, leveraging new technologies and approaches. Together as a team we deliver for those results to our clients every day. Mosaic is not about standing out from the crowd - we lead it!We are currently looking for an experienced and results-oriented Exclusive Sales Representative to join our organization. The Exclusive Sales Representative (ESR) is responsible for driving the overall successful operation of multiple select exclusive retail stores through superior sales and training support, and upholding location accountability for achieving business targets. The Exclusive Sales Representative (ESR) ensures store personnel are equipped with the latest tools and information on the client’s products/services/processes, and that they are delivering an exceptional customer experience. He/she is also accountable to maintain brand standards about merchandising, and local marketing efforts. The ESR will assume a lead role within their specific team and provide support to their Regional Manager by driving direction and expectation.Essential Functions:
Drive achievement of client business goals and program objectives
Collaborate with various internal and external stake holders on business plans and strategies
Lead business plan and strategy delivery at store or market level, track results, measure ROI
Keep store personnel up to date on all relevant program, processes, and product/service information
Manage POGs and compliance with displays, signs, interior displays, floor plans and special promotional displays/POP
Develop and contribute to daily, weekly, and monthly reports/status updates on results, business insights, wins, challenges, best practices
Gather competitive intelligence and report on specific competitive tactics including price moves, new products, and merchandising materials
Deliver presentations where needed to educate retail, indirect and business teams on clients' key product differentiators, messages, promotions, etc.
Respond appropriately to changing client, program, team and organizational needs and requirements, with an ability to generate viable new approaches and solutions
Build strong professional relationships with all in-store personnel
Generate in-store buzz through passion and engagement of our clients' products
As requested, attend, and execute at marketing events, customer rallies, product launch activities to educate and train on clients' products key features and service offerings
Complete call reports, paperwork, and on-going personal training in a timely manner, meeting all deadlines
Sustain an above-average score on internal Mosaic and client review
Other duties as assigned
Qualifications
Bachelor’s degree in Business preferred
2 - 3 years of retail sales and/or training experience, wireless is a plus
Management experience a plus; may have potential to directly manage employees at any given time, and
Experience with wireless carriers, specific to either retail, indirect, business and/or national retail
Ability to maintain superior in-store performance and expertise relating to wireless industry is a must
Ability to maintain working knowledge of all products in order to be a subject matter expert and direct questions from retail associates related to product issues, allocation and inventory challenges to clients' field sales team
Deep understanding of the sales process
Skillful with numbers; data analysis, tracking of performance to targets, ROI interpretation
Business plan development/execution
Strong grasp of strategic marketing strategies including digital platforms
Demonstratable expert level Microsoft Office 365 and G Suite by Google skills (Outlook, Excel, PowerPoint, Word, Teams - Docs, Forms, Hangouts – Cloud based file hosting)
Proven collaboration with cross functional teams within a working environment
Impeccable oral and written communication skills
Creative problem solving
Superb organizational skills – execution, and deliverables
Energy and passion - thrives in a fast-paced environment and adapts well to change
Persuasive, outgoing, friendly, and confident
Works well both independently and as part of a team
Technically savvy
Dedicated to exceeding partner and client expectations
Multi-lingual HIGHLY preferred (English, Spanish, other)
Strong attention to detail, meticulous follow up, proactive
Ability to work full-time with some evenings and weekend schedule
Work week – typically Monday-Friday, with occasional weekend activities and promotions
Occasional overnight travel
Regular physical activity may be required, e.g., setting up promotional material
Must reside in a centrally-located area close to the assigned territory
Ability to stand comfortably for up to 8 hours a day
Along with competitive pay, we offer a comprehensive benefits program. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
Medical, Dental, Vision, and Telehealth
Basic Life Insurance and AD&D
Voluntary Life Insurance
Short Term and Long-Term Disability
Flexible Spending Account
Health Reimbursement Account
401(k) match
Legal Insurance
Pet Insurance
Employee Assistance Program
Employee Discount Program
Tuition Assistance Plan
Paid Time Off and Company Paid Holidays
Follow us on the following:Facebook (click here)Instagram (click here)LinkedIn (click here)Mosaic North America is an Equal Opportunity EmployerDISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.To Apply: please send resumes to: USRecruiting@mosaic.comBy submitting your application, you agree with and accept the Acosta Privacy Statement and Terms of Conditions.US: http://acosta.jobs/privacy-policy-us/Canada: http://acosta.jobs/privacy-policy-ca/Acosta utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)#MosaicJob Field - Sales, Merch & RetailPrimary Location US-MD-BaltimoreShift Day JobJob Posting Feb 5, 2024, 12:14:34 PMSchedule Full-timeJob Type StandardJob Number: TFExESRBALMD24#field
