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Job description
Salary: $17-$18/hr
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Full Job Description
Easy Choice Wellness Center is an OMHC and Substance Abuse Clinic. We are looking for an Administrative Assistant/Office Manager to join our team. Our starting salary will range based on experience. Our is office located in Baltimore City.
Position Summary:
The Administrative Assistant of the Substance Abuse Clinic is responsible for providing administrative support to ensure efficient operation of the office. Supports directors, managers and staff through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices and procedures.
Position Responsibilities:
Use persons-centered, customer service oriented, concierge services for the SUD/OMHC
Handle sensitive information in a confidential, respectful manner
Ability to work in a multi-disciplinary team
Provides all administrative duties included but not limited to printing, copying, mailings, faxing, filing, phones, email, responding to requests, support to clients, ordering supplies, and other duties as assigned.
Organize and schedule meetings and keep accurate record of meeting minutes
Produce and distribute correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports
Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Contribute to team effort by accomplishing related results as needed
Write letters and emails on behalf of other office staff
Maintain computer and manual filing systems
Develop and coordinate office procedures and resolve administrative problems
The Office Manager will:
Be responsible for opening and closing the clinic each day
Serve as the first point of contact to welcome clients and staff to the clinic
Conduct intake interviews and collect new client information for treatment referrals
Ensure effective telephone and mail communications both internally and externally, responding to intake and other requests from current and potential client families and staff
Ensure clinic is clean, safe, and presentable at all times
Maintain client and office files
Generate general correspondence for staff and client families
Provide administrative support to the Chief Executive Officer and Clinical Director
Schedule staff for client treatment sessions
Serve as liaison to all outside vendors
Perform or facilitate maintenance of office equipment, including cleaning, maintenance, and repairs
Maintain inventory of office supplies, and order additional supplies as needed
Maintain client and staff attendance records
Submit billing for weekly client sessions
Conduct benefit checks for potential clients
Other duties as assigned
Requirements:
Education, training & experience:
High school diploma or equivalent required; Associates degree in office administration or related field preferred.
2+ years experience as an Office Manager or Administrative Assistant required, healthcare environment preferred
Knowledge of:
Extensive knowledge of office management procedures
Technology, including software applications in word processing and spreadsheets (MSWord, PowerPoint and Excel)
Ability to:
Communicate effectively in both oral and written form
Perform general clerical duties including maintaining accurate client records and preparing clear and concise records
Use a computer and behavioral software to prepare documents and maintain client records
Follow guidance from senior-level staff to enhance own professional development
Work with a diverse team of professionals and clients in a respectful manner
Handle sensitive and confidential situations
Juggle multiple competing tasks and demands
Work independently
Work effectively and collaboratively within a team
Skills:
Excellent organizational skills
Excellent customer service skills
Demonstrated poise, tact and diplomacy
High level interpersonal skills in order to interact effectively with clients, families, and staff
Strong attention to detail
Effective time management skills
Other requirements:
Understanding and appreciation for children with special learning needs
Track record of reliability and punctuality
Successful completion of fingerprinting and criminal history background check
Satisfactory reference checks
Must pass drug and alcohol test
Qualifications:
Demonstrated ability to work within diverse settings and populations
Knowledge of office management systems and procedures
Excellent time management skills and ability to multi-task and prioritize work
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Strong organizational and planning skills
Proficient in MS Office, Power point and Excel
Experience in the field or in a related area. OMHC experience preferred.
High school diploma or equivalent; college degree preferred
Job Type: Full-time
Pay: $17-$18/hr
Schedule:
Varies
Monday to Friday
Work Location:
One location
Work Remotely:
No
