Office Manager –
Location: [pasadena Md]
Position Type: Full-Time
Salary: Competitive, based on experience
About Us
First Impressions Construction Services LLC is a full-service home improvement company dedicated to delivering exceptional craftsmanship and customer service. We specialize in creating spaces that leave lasting impressions. Our growing team is looking for a motivated and organized Office Manager to help streamline operations and ensure an exceptional customer experience.
Key Responsibilities
Customer Communication: Answer incoming calls, respond to inquiries, and provide timely follow-ups with leads and customers.
Appointment Scheduling: Coordinate and schedule appointments for sales and project leads, ensuring efficient time management.
Permit Packet Preparation: Assemble and submit permit applications and necessary documentation to the county office.
File Organization: Create and maintain job folders, ensuring all documentation is up-to-date and easily accessible.
Customer Service: Serve as the main point of contact for customers, addressing concerns and providing updates on project progress.
Administrative Support: Assist with general office tasks to keep the team running smoothly and efficiently.
Qualifications
Strong organizational skills with attention to detail.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and general office software.
Ability to multitask and prioritize in a fast-paced environment.
Experience in construction or home improvement is a plus but not required.
Familiarity with local permitting processes is preferred.
Why Join Us?
Be part of a supportive, close-knit team.
Opportunity for growth within a reputable company.
Make an impact by contributing to successful projects and happy customers.
How to Apply
If you’re ready to bring your organizational skills and customer service expertise to a dynamic and rewarding role, we’d love to hear from you! Please send your resume and a brief cover letter to info@ficsconstruction.com or call us at 443-810-0140 for more information.
First Impressions Construction Services LLC is an equal opportunity employer.
