Program Associate

Program Associate

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Job Description

EarthShare’s work is expanding, and our team is growing. Our mission is to amplify impact by providing individuals, businesses and nonprofits with inspiration and tools to work together for a just and sustainable world. You’ll join a team of passionate professionals committed to empowering everyone to take action for a healthy planet and will support this work by engaging closely with our Campaigns and Regional teams to provide superior service and support to EarthShare’s clients and Nonprofit Partners. If you’re passionate about being part of a growing national nonprofit organization and helping to build a legacy of environmental action, we’d love to talk to you.

Collaborating regularly with our Campaigns and Regional teams, the Program Associate reports to the Program Director, Campaigns and supports a variety of workplace giving and campaign services that drive funding to EarthShare and our growing Nonprofit Network. Campaign services support includes review and submission of Nonprofit Partner and federation campaign applications, campaign event and speaker coordination, analysis and reporting on campaign performance, and various other forms of campaign support. In addition, the Program Associate will assist EarthShare’s Regional Directors by interacting directly with clients to provide training, onboarding and general account management support for clients leveraging EarthShare’s suite of CSR tools.

The Program Associate will be a detail-oriented, customer-focused professional who has experience with client services, event coordination, and account management. As part of a highly cross-functional team, the Program Associate will work closely with all program areas to advance EarthShare’s mission. EarthShare seeks candidates who are motivated and can contribute to our work of driving impact for the environmental community. The ideal candidate will bring a passion for the nonprofit sector; a positive, engaging demeanor; active curiosity about discovering new ways to improve our services and drive support for the nonprofits protecting our planet; and experience in customer service and event coordination.

• Work directly with Nonprofit Partners utilizing EarthShare’s campaign services by providing application support and ongoing consultation.
• Review Nonprofit Partner and federation documentation for accuracy.
• Support the growth of workplace giving by identifying new campaign opportunities.
• Coordinate workplace giving campaign event and speaker participation.
• Represent EarthShare at virtual and in-person campaign events, presentations, and meetings, as needed. Public speaking may be required.
• Handle account management support for EarthShare business clients by providing online demonstrations, onboarding processes, and general client support.
• Identify new business opportunities by identifying the needs and goals of business clients.
• Maintain accurate inventory of campaign marketing materials and incentives for shipping and reordering purposes.
• Fulfill requests for campaign marketing materials by expected deadlines.
• Update and maintain accurate information in Salesforce and Andar databases.
• Provide administrative support, as needed.
• Positively contribute to the organization’s culture, accountability, transparency, and impact

Qualifications

• Ability to manage and meet multiple deadlines.
• Demonstrated excellence in customer service.
• High attention to detail with meticulous organization and record keeping skills.
• Ability to be proactive and deliver expected outcomes within time constraints.
• Professional and personal passion for and alignment with EarthShare’s mission and vision.
• Proven track record of consistently making good decisions through a combination of analysis, wisdom, experience, and judgement.

• Proactive problem-solver with the ability to think strategically and anticipate Nonprofit Partner, business client and workplace giving campaign needs.
• Experience and comfort with event coordination, public speaking and event hosting (in person and virtual).
• Proficiency in Microsoft Office.
• Familiarity with Salesforce.
• Comfort with adopting and learning new technologies.
• Exceptional written, oral, and communication skills.
• Self-motivated with the ability to thrive in a dynamic, self-directed, and fast-paced environment.
• Collaborative working style with an ability to build consensus.

Additional Information

This is a full-time remote position, with the ability to travel as needed, with a starting salary of $40,000 and a 35-hour week. EarthShare has long embraced a progressive workplace culture that promotes a work-life balance and provides excellent benefits and flexibility, with planned and periodic review and performance-based growth. Our benefits include generous paid time off, parental leave, health, dental and vision insurance, and participation in a 403b retirement plan with a competitive match.

We are actively seeking to elevate diverse voices and perspectives and are committed to engaging the skills, leadership, and lived expertise of Black, Indigenous and other people of color; LGBTQ and gender nonconforming people; and people from other historically marginalized backgrounds. EarthShare is an equal opportunity employer; people of color, people with disabilities, and LGBTQ candidates are strongly encouraged to apply. We are committed to building a team that represents a variety of backgrounds, perspectives, cultures, skills, and experiences, knowing that the more inclusive we are, the more successful we will be.

To apply, submit your resume and cover letter detailing relevant experience to:

https://earthshare.bamboohr.com/jobs/view.php?id=22&source=aWQ9MjM%3D

Qualified candidates will be notified by email. The deadline to apply is Friday, October 8, 2021. To learn more about EarthShare, please visit our website at earthshare.org.