Integrated Unified Communications Engineer, Senior

Integrated Unified Communications Engineer, Senior

17 Oct 2024
Maryland, Fortmeade 00000 Fortmeade USA

Integrated Unified Communications Engineer, Senior

In support of a DISA prototyping effort, the Intel and Cyber Division is assembling a team to support a program that provides critical network capabilities to the Department of Defense. Amentum is committed to recruiting and retaining this team for prototype development, test, and demonstration, as well as making this team available longer term for integration, deployment and sustainment as needed.Candidates interested in joining the team must be critical thinkers, have a strong work ethic, and be able to work independently or as a member of a team in a dynamic environment that supports a critical and rewarding mission. We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets. To be successful, you must be able to rapidly adapt and learn how to operate the front and back end of new products and processes.ResponsibilitiesThe duties and responsibilities of the Integrated Unified Communications Engineer include, but are not limited to, the following:

Responsible for providing technical expertise in Unified Communications (UC) and collaboration technologies.

Work closely with other team members to design, implement, and optimize UC solutions.

Collaborates with cross-functional teams, including network engineers, security specialists, and system architects.

Assessing client needs, recommending architecture improvements, and ensuring seamless communication across domains.

Specialize in UC technologies such as Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and Cisco Webex.

Supervises the UC Engineers in O&M, Innovation, and special projects across the program and provides guidance on uniquely challenging issues in UC .

Assists in the day-to-day operations, troubleshoot issues, and maintain UC systems.

Work together to deliver reliable and efficient communication services.

Assists and advises the UCEs, network engineers, and cyber security experts on voice and video communications solutions.

Advises on projects related to UC, video conferencing, instant messaging, and presence.

Ensures that communication tools are integrated seamlessly and meet security requirements.

Expert in Unified communications, Collaboration design, Edge services, Endpoints and user management, Configuration, Troubleshooting, and Integration

Focus on designing and optimizing network infrastructure across different security domains.

Address challenges related to data flow, security policies, and interoperability.

Cross-domain network architects work closely with UCEs to align UC solutions with overall network architecture.

Requirements:

Experience with Microsoft Office applications such as Excel, Word, Outlook, and SharePoint.

Exceptional attention to detail; excellent verbal and written communication skills; strong organizational skills; critical thinking and problem-solving skills.

Ability to work both independently and as part of a team in a dynamic environment.

Ability to travel up to 25%.

Clearance Required:

Active TS/SCI

Minimum Education:High School DiplomaMinimum Years of Experience:

5 + years of related experience

Required Certifications:

DoD 8570 IAT Level II Certification: Security+ CE certification or equivalent Windows 10 certification - MCSA or Microsoft 365 Certified: Modern

Desktop Administrator Associate (MDAA)

Cisco Certified Network Associate (CCNA) certification

Preferred:

Bachelor’s Degree in IT or related field

Cisco Certified Network Professional (CCNP) - Collaboration certification

Deep understanding of Cisco Unified Communications Manager (CUCM)

Proficiency in Cisco Unified Contact Center Express (UCCX) or Enterprise (UCCE)

Strong understanding of networking fundamentals, including LAN/WAN, QoS, and MPLS

Experience with Cisco routers, switches, and firewalls, particularly in relation to voice and video integration

Experience with voice gateways, SIP trunks, and ISDN circuits

Expertise in call control protocols (SIP, SCCP, H.323)

Ability to explain technical concepts to non-technical stakeholders

#javelinPay Transparency VerbiageAmentum’s health and welfare benefits are designed to invest in you and in the things you care about. Your health. Your well-being. Your security. Your future. Eligible employees and their dependents may elect medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, and, if eligible, a deferred compensation plan and Executive Deferral Plan. Employees will also receive 17 days of vacation per year, seven paid holidays, plus floating holidays and caregiver leave. Hired applicants will be able to purchase company stock and have the opportunity to receive a performance discretionary bonus.The base salary range for this position is $165K to $180K. This range reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

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