Description A well-known insurance provider in Hunt Valley, MD is seeking an Account Administrator to fill their opening! This role is fully onsite, with the potential to become permanent for the right fit. Primary job duties include: Process employee and account terminations. Process invoices and payments of accounts; including “Urgent” letter collection procedures. Respond to client telephone calls regarding benefits, applications, account status, procedures, requests for supplies, etc. Process incoming and outgoing mail daily. Initiate contact with clients by telephone, mail, or e-mail regarding questions or problems. Maintain knowledge level of benefits, products, laws and regulations, systems, and procedures and communicate this knowledge to clients as necessary. Attend in-house training sessions. Maintain a professional and helpful manner at all times. Maintain high degree of accuracy and timeliness; meets or exceeds performance standards. Ability to analyze processes and procedures to determine more efficient methods of providing administrative support.Requirements Proficiency in the use of Management Systems is essential. Strong knowledge and practical use of Microsoft Word is required. Ability to handle Correspondence professionally and efficiently. Proven Customer Service skills, including the ability to communicate effectively with both internal and external stakeholders. Must have previous experience in Data Entry, with a focus on accuracy and speed. Knowledge of how to Automate Processes to improve efficiency and productivity. Experience in making Account Adjustments, ensuring accuracy and compliance with company policies. Excellent verbal and written communication skills. Strong organizational skills and the ability to multi-task. Attention to detail and problem-solving skills. Ability to work independently and as part of a team. Willingness to continuously learn and adapt in a fast-paced environment. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
