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Kforce has a client in search of an Accounts Receivable/Collections Specialist in Boston, Massachusetts (MA).Duties and Responsibilities:Responsible for assigned accounts and A/R/Collections management including:
Reconcile and resolve all discrepancies between activity posted to the respective accounts
During busy periods, assist with the processing of web & standard returns into Great Plains based on customer remittances and reconcile returns to approved paperwork from the warehouse & Customer Service on a timely basis; Calculate and invoice re-stocking fees where applicable
Actively make outbound collections calls and follow-up with e-mail messages in order to collect past due payments in a pro-active manner
Answer and address customer inquiries and issues in a timely fashion
Document client communications and subsequent actions, maintaining a continuously updated tracking system within the Collections Module of Great Plains
Post cash receipts and necessary adjustments and postings daily
Nurture and maintain positive customer relationships
Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
Assist in making bank deposits and credit card processing
Implement and maintain systems, procedures and policies, primarily for accounts receivable functions, to ensure adherence to company guidelines
Provide accounting assistance to the AR Team Leader and respond to financial questions/concerns to meet business needs
Assist with other projects as needed, including year-end audit
Bachelor's degree in Accounting or related field
3-5 years of professional experience in an Accounting role with strong AR and reconciliation experience
Solid working knowledge of MS Office suite (especially comfortable working with Excel)
SAP systems experience (prior experience with Great Plains a strong plus)
Excellent communication skills including a high degree of comfort working with clients over the phone and making outbound calls
A Customer Centric approach
A high degree of diligence, fastidious attention to detail and professionalism; solid work ethic
Strong analytical thinking skills
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:HoursMinimum Compensation:0.00Maximum Compensation:0.00
