Associate, Digital Product OwnerBoston, United States of AmericaThe Associate, Digital Product Owner is responsible for working with Product Managers and Technology to translate problems into requirements and lead the iterative development of our Digital products. The Product Owner is responsible for creating and prioritizing user stories, partnering closely with the delivery team to streamline development, and accepting user stories as done. S/he works with the product and program managers to complete and update product and program documentation and deliverables and provides expert input and best practice guidance on areas of subject matter expertise.Job Description:
Primarily responsible for generating and communicating both the short-term and long-term digital agenda to the wider firm.
Oversee the following areas: customer experience, channel development, product management, strategy & transformation, operations, and analytics.
A primary objective will be to unify and stimulate cross-collaboration between the different areas of the digital function as well as the wider business.
Must operate within financial, budget, and legislation constraints.
Will research, develop, and implement competitive Digital products and services for the consumer, small business, and corporate markets to maximize profits.
Translates technological advances and consumer needs into usable and marketable products.
Plans, directs, and facilitates all phases of the Digital life cycle, from inception through introduction into the marketplace.
Ensures product meets regulatory and industry standards.
Essential Functions/Responsibility Statements:
Works with the senior product owner to understand the product roadmap, create the product backlog, and define and prioritize user stories to support the roadmap
Combines knowledge of business needs and technology to create functional designs for Digital products
Works with the delivery team to coordinate the development, implementation, testing, and ongoing maintenance of Digital products
Explains product vision and user stories to the team to ensure requirements are understood and customer value is delivered
Gathers, reviews, and analyzes requirements from business users and subject matter experts to create and prioritize user stories
Liaises with Risk, Legal, and Compliance to ensure approvals for requirements
Works with the development team to elaborate and define technical learnings into refined and prioritized backlog items
Promotes Agile principles
Translates business requirements into IT application impacts and business process impacts
Assists IT and business teams to ensure requirements and user stories are translated into test plans
Conducts research to determine if solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible
Analyzes the impact of proposed solution across the business and contributes a business or process perspective during backlog grooming meetings
Performs Data mining and Analysis to address key business issues
Assists QA and UAT teams to ensure that user stories can be easily translated into test plans, and ensure that the proper testing plans have been completed
Manages/assists with the creation and execution of test plans and user acceptance testing
Communicates with LOB partners, understands the problem at hand, and ensures end-product quality
Works with the senior product owner, project, and product managers to complete and update project documentation and deliverables and attends project meetings
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education:
REQUIRED - BS/BA degree or higher: Technology Field
Work Experience:
REQUIRED -
5+ Years Agile product owner or business analyst role
5+ Years experience with Agile and waterfall development methodologies
5+ Years of experience operating within a Project Management framework
5+ Years of experience managing relationships with multiple internal stakeholders and outside vendors
Skills and Abilities:
Ability to understand technical challenges and make educated trade-offs with your team
Ability to manage multiple scrum backlogs
Strong understanding of Agile principles.
Diversity & EEO Statements:
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
Working Conditions:
Frequently minimal physical effort such as sitting, standing, and walking.
Occasionally moving and lifting equipment and furniture are required to support onsite and offsite meeting setup and teardown.
Physically capable of lifting up to fifty pounds, able to bend, kneel, and climb ladders.
Employer Rights:
This job description does not list all the job duties of the job.
You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based on your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time.
This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
Bachelor of Science (BS) English More than 5 years of relevant workPrimary Location: Boston, MA, BostonOther Locations: Massachusetts-BostonOrganization: Santander Bank N.A.AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
