As a Boutique Sales Associate, you will play a key role in the success of the boutique. You will be responsible for delivering an exceptional customer experience, both pre- and post-sale, while actively promoting our products and brand. Additionally, you will contribute to the boutique’s success by efficiently executing assigned tasks within given time frames and meeting set objectives, reporting to the Boutique Manager. RESPONSIBILITIESServe as a brand ambassador to promote and sell Audemars Piguet products while delivering an elevated luxury experience.Provide exceptional customer service including client care visits, repair conversion sales, and support for both new and existing clients.Upload, maintain, and accurately manage client information in the CRM system to support relationship building and sales planning.Participate in marketing events and boutique activities, offering operational and administrative support as needed.Utilize the ERP system to support daily operations, product management, and transaction accuracy.Collect CRM insights and follow structured selling plans to identify and create new sales opportunities.Provide daily administrative and operational support to ensure smooth boutique functioning and successful execution of marketing initiatives.Manage client relationships and boutique standards by maintaining product knowledge, monitoring inventory, and ensuring the boutique environment aligns with AP brand standards.
