Command Center Analyst

Command Center Analyst

23 Dec 2021
Massachusetts, Boston, 02121 Boston USA

Command Center Analyst

Vacancy expired!

job summary:

Exciting Command Center Analyst opportunity working for a top enterprise healthcare company in Boston. Looking for an expert with many years in a command center, strong knowledge of tool sets and experience writing process documentation and procedures. Dynatrace(DTSaaS) and New Relic experience required.



location: Dorchester, Massachusetts

job type: Contract

salary: $45.00 - 56.24 per hour

work hours: 8am to 5pm

education: No Degree Required



responsibilities:



  • Provide systems alerting/monitoring and first level support of all incidents related to the MAHIX application.
  • Utilize Dynatrace and supplemental monitoring tools for troubleshooting and correlating alerts.
  • Effectively communicate awareness, issues, alert confirmations and status, to team and other areas.
  • Perform manual application and portal testing to ensure systems are available and functioning as 'check-out' activities during post maintenance schedules.
  • Help drive risk prevention, awareness, and team accountability, helping identify and raise awareness for incidents that may breach or may have incorrect Severity levels assigned




qualifications:


  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: No Degree Required


skills:

  • Sitescope
  • Oracle
  • Dynatrace (DTSaaS)



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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Job Details

  • ID
    JC7264428
  • State
  • City
  • Job type
    Contract
  • Salary
    USD $45.00 - 56.24 per hour 45.00 - 56.24 per hour
  • Hiring Company
    Randstad Corporate Services
  • Date
    2020-12-23
  • Deadline
    2021-02-21
  • Category

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