Customer Service Assistant

Customer Service Assistant

30 Sep 2025
Massachusetts, Boston, 02108 Boston USA

Customer Service Assistant

Job DescriptionWe are seeking a Customer Service Assistant to join our dynamic team. The ideal candidate will play a key role in ensuring client satisfaction by providing timely, accurate, and professional support. This role requires excellent communication skills, problem-solving abilities, and a proactive attitude toward assisting customers and supporting company operations.ResponsibilitiesRespond to customer inquiries via phone and email with professionalism and efficiency.Provide accurate information about products, services, and company policies.Resolve issues promptly while maintaining a customer-first approach.Assist with processing orders, managing accounts, and updating records.Collaborate with internal teams to ensure seamless service delivery.Maintain a positive, professional image of the company at all times.

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