We are seeking a motivated and detail-oriented Customer Service Representative to join our team in Boston. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are handled efficiently and professionally. You will play a key role in maintaining customer satisfaction and supporting the overall success of the organization through exceptional service delivery.ResponsibilitiesRespond to customer inquiries via phone, email, and in-person interactionsProvide accurate information regarding products, services, and policiesResolve customer concerns with professionalism and efficiencyMaintain detailed records of customer interactions and transactionsCollaborate with internal teams to ensure timely resolution of issuesSupport administrative tasks related to customer service operationsUphold company standards for quality and customer satisfaction
