COORDINATES WITH Brand & Engagement; Policy & Practice; Campaigns & Influencing; Digital Marketing & Supporter Engagement; Design & Content; Resource Development; and volunteers across priority and national markets.PURPOSE OF THE POSITION The Engagement & Volunteer Advisor supports the implementation of Oxfam America’s Brand & Engagement strategy by helping deliver volunteer-powered engagement experiences and brand activation initiatives.
This role operates under the leadership of the Senior Manager, Brand & Engagement, who sets the strategic direction for flagship programs including all cultural outreach, the Oxfam Hunger Banquet, and many broader brand activation initiatives.
The Engagement & Volunteer Advisor supports the development and execution of brand initiatives and experiential engagement programs, with responsibility for ensuring strong delivery, consistency, and quality of volunteer-facing experience.Anchored in the Oxfam Hunger Banquet program, this role contributes to that implementation and ongoing improvement of volunteer tools, trainings, communications, and activation workflows. The Advisor helps ensure that the brand and community activation initiatives are well-organized, volunteer-ready, and aligned with Oxfam’s brand, values, and engagement goals.
This position plays a key role in delivering a consistent and high-quality volunteer experience across brand initiatives and connecting participation opportunities to broader engagement and organizing pathways.
The Advisor plays a key role in translating strategic brand and engagement priorities into actionable volunteer experiences that can scale across markets.
This role contributes to activation efforts nationally, with a focus for the next few years on priority markets including Los Angeles, Austin, Philadelphia, Chicago and the San Francisco Bay Area.PRIMARY RESPONSIBILITIES Oxfam Hunger Banquet Program Delivery & Experience
Support the implementation and continuous improvement of Oxfam America’s Hunger Banquet program under the strategic leadership of the Senior Manager, Brand & Engagement.
Maintain and strategically update Oxfam Hunger Banquet toolkits, training materials, facilitation guides, and brand assets.
Serve as primary point of contact for Oxfam Hunger Banquet hosts and facilitators, ensuring readiness, alignment with brand standards, and a strong participant experience.
Track and analyze participation, engagement and feedback to inform program improvements and scalability.Brand Activation & Community Engagement
Support the execution and delivery of volunteer-integrated brand and community activation initiatives, including third-space events, cultural activations, and experiential learning opportunities.
Ensure brand activations include clear volunteer roles, timelines, communications, and follow-up steps.
Partner with Organizing, Events, Music Outreach, and Strategic Partnerships colleagues to integrate volunteer engagement into brand initiatives.
Contribute to the adaptation and scaling of activation models across priority markets.Volunteer Experience & Communications
Support the delivery of clear, timely, and engaging communications to volunteers participating in brand and community activation initiatives.
Facilitate volunteer onboarding, scheduling, and readiness for in-person and virtual activation, ensuring volunteers are well-prepared and supported.
Help ensure volunteers receive timely information, clear expectations, and follow-up communications.
Contribute to pathways that move volunteers from initial participation into deeper engagement and organizing opportunities.Cross-Team Collaboration & Supporter Experience
Work closely with the Engagement & Organizing Advisor and team to align volunteer roles and messaging.
Support data tracking, reporting, and CRM hygiene related to volunteer participation, ensuring accuracy and usability of engagement data across teams.
Share feedback from volunteers to inform learning and program improvement.
Contribute to a positive, inclusive, and values-aligned volunteer experience.Learning & Continuous Improvement
Assist with tracking engagement metrics related to Hunger Banquets and other brand activations.
Support collection of volunteer and participant feedback.
Contribute to iterative improvements to tools, trainings, and activation workflows, helping refine scalable models for volunteer-powered engagement.POSITION EXPECTATIONS Will stay abreast of professional standards, trends, and issues affecting this set of responsibilities, demonstrating continuous learning of the field.
Will work effectively and collaboratively in support of building a team-based, problem-solving work culture treating all persons with dignity and respect, and will be familiar with and committed to Oxfam America mission, values and goals.
Will have a fundamental understanding of gender justice and diversity within key areas of responsibility and a commitment to promoting gender justice, racial equity, and diversity in our workplace and programs.Within key areas of responsibility, will have a commitment to and be accountable for activities contributing towards a safe and accountable workplace environment, projects and relationships for staff, partners and the communities we serve.
Helps advance brand and engagement priorities through grassroots mobilization, volunteer leadership development, and strategic community activation.
Willing to travel domestically. Occasional evening and weekend work is required.
