This role is based in our Newton, MA office.Job Overview The Global Procure to Pay (P2P) Manager is responsible for overseeing the end-to-end procure-to-pay process, including invoice processing, vendor management, and payment operations. This role ensures efficient, compliant, and cost-effective P2P operations while driving process improvements and maintaining strong vendor relationships. This position will report to the Director of Global Shared Services. Key Responsibilities Procure to Pay Operations Management Manage vendor invoice intake, approval workflows, validation, coding, and processing Ensure timely and accurate vendor payments while optimizing cash flow Monitor and manage payment terms, early payment discounts, and vendor payment schedules Manage all aspects of employee expense reimbursement processes Vendor & Supplier Management Develop and maintain strong relationships with key vendors and suppliers Manage vendor onboarding, setup, and master data maintenance Negotiate payment terms and resolve vendor disputes Oversee vendor communication regarding payment inquiries and issues, ensuring prompt and appropriate responses to queries Maintain vendor compliance with company policies and contractual obligations Support strategic sourcing initiatives and supplier consolidation efforts Compliance & Controls Ensure compliance with company policies, procurement guidelines, and financial controls Maintain SOX compliance for P2P processes and internal controls Implement and monitor segregation of duties and approval hierarchies Manage audit requirements and support internal/external audits Ensure tax compliance including 1099 reporting and VAT/GST requirements Maintain proper documentation and audit trails for all transactions Monitor and prevent duplicate payments and fraud risks Process Improvement & Automation Identify and implement process improvements to increase efficiency and reduce costs Drive automation initiatives including e-invoicing, workflow automation, and touchless processing Develop and document standard operating procedures and best practices Lead P2P system implementations, upgrades, and optimization projects Implement key performance indicators (KPIs) and metrics to monitor P2P performance Champion digital transformation initiatives within the P2P function Team Leadership & Development Lead, mentor, and develop P2P team members  Conduct performance reviews and provide ongoing coaching and feedback Manage workload distribution and resource allocation Foster a culture of continuous improvement and customer service excellence Provide training on P2P systems, policies, and procedures Reporting & Analytics Prepare and analyze P2P metrics including cycle times, processing costs, and accuracy rates Generate reports on spending patterns, vendor performance, and payment analytics Support month-end, quarter-end, and year-end close processes Provide accrual reporting and analysis for outstanding liabilities Monitor aging reports and resolve outstanding items Support budgeting and forecasting activities with spend data and analysis Stakeholder Management Partner with procurement, finance, operations, and business units Serve as primary point of contact for P2P-related inquiries 
