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Key Account Manager, Value Channel, National Accounts US
Location Boston, Massachusetts, United States of America
Job ID 0000010661
Category Sales, Marketing & Product Management
Job DescriptionWould you like to build a great relationship with our customers in order to inspire the builders of tomorrow?Come along with all your great skills in order to reach more children by being responsible for the strategic development and implementation of marketing plans!Core ResponsibilitiesThe Key Account Manager for the National Account US business is a vital member of the team in helping to drive flawless execution of the business plan as the owner of key growth initiatives. In addition to supporting the delivery of the Value Channel business plan, some of the other primary responsibilities include being the driver of and call point for Value Channel buyers, our brand protection initiatives, our in-store and digital strategy as well as other key test & learn innovation efforts.
Achieve/exceed sales result expectations, develop customer relationships, and increase profits.
Develop brand awareness to the customer buying, planning, and marketing functions.
Develop and sustain close collaborative interaction with customers’ buying, planning, replenishment, and internal colleagues across multiple teams.
Responsible for developing and implementing rich and engaging customer business plans that achieve scorecard objectives.
Lead and implement overall assortment strategy – driving the planogram planning process. Owning both internal and account partner management, alignment and communication.
Work closely with BSO to manage, report and resolve deduction claims. Accountable for recovering aged claims through negotiation and creating strategy to mitigate future claim exposure.
Effectively manage trade investments and trade activation planning.
Deliver the agreed upon profit contribution in line with the overall company revenue and profit objectives. Management of promotional funding and collaboration with customers on how to best use funds while focusing on driving sales in a profitable manner.
Play your part in our team succeedingThe National Accounts department is responsible for key national customers, including the Value Channel. This team plays a critical role in building up commercial capabilities for The LEGO® Group. The team is commercially responsible for driving the LEGO Group business in external retailers in alignment with business plans and growth expectations. This team focuses on:
Delivering on our brand mission by capturing Active Share through new channels / distribution
Delivering commercial momentum by adding new distribution and capturing more shoppers / consumers
Aligning our distribution to our portfolio strategy by focusing on shopper needs to deliver our product in the most relevant channel. This is particularly important as we enter new product categories. The National Account team is also tasked with pursuing strategically relevant channel opportunities in a dynamic and fast-paced market.
Do you have what it takes?
Minimum 3 years of customer-facing key account management experience in the consumer packaged goods industry
Track record of versatility, flexibility and an ability to leverage focus behavior to manage multiple priorities in a dynamic environment
Demonstrated ability to proactively interpret trends and think criticality to challenge the status quo
High-level of integrity, enthusiasm with a presence that fits a fast-paced, energetic and collaborative organization
Demonstrated proficiency with Microsoft Excel, Microsoft PowerBI and/or Tableau preferred
Excellent communication and presentation skills, with high attention to detail
A natural curiosity with a continuous improvement mentality
Strong planning, organizational and execution skills
Demonstrated ability to proactively interpret trends to find opportunities, think critically and develop compelling action plans
Domestic and global travel required – 5%
New Location UpdateThe current work location for this role is 501 Boylston Street, Boston, MA. In 2025, we will transition to our new permanent office location at 1001 Boylston Street, Boston, MA. Specific move dates for roles are to be determined and communicated in 2024.Hybrid working modelOur workplace enables our LEGO® colleagues to be and do their best at work. Introducing a flexible way of working through a hybrid working model is a great example of how we live up to our ambition. This 3 day in the office hybrid working model will exemplify our People Promise by embracing the different life situations of our colleagues.#LI-SW2#LI-HybridJoin the global LEGO® teamWe strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children’s Rights.Build your career brick by brick at the LEGO Group.We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.Online Application Accessibility Statement; which is intended for those with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.
