The Quality Control Manager is responsible for managing all the quality aspects of their production facility and ensuring that all seafood products are manufactured in compliance with specific company Food Safety and QA requirements. They will manage a team of Quality Control Associates and Supervisors while working with production leadership to ensure company compliance, driven by regulatory requirements and customer specifications, are met. The QC Manager will lead, manage and work to improve the inspection and grading of Grade-A seafood products, perform and oversee microbial and moisture analysis, review and respond to written reports. They will be responsible for addressing daily Food Safety issues within the production facility related to product quality non-conformance and direct QC Associates and Production leadership to corrective action. The QC Manager will be responsible for writing new HACCP plans, SOP’s for production and assisting with tasks related to auditing as directed by leadership. This position reports to our Quality Assurance Director. DUTIES AND RESPONSIBILITIES
Maintain all Food Safety and Quality Assurance programs and certifications
Manage, lead, and develop the Quality Control team to follow company QC and HACCP plans
Ensure production facility adheres to regulatory, Food Safety, and company standards
Perform internal audits to ensure production plant is adhering to the Food Safety systems
Ensure Food Safety and Quality policies and procedures are maintained, understood, and followed by all employees
Manage all internal documentation within the facility
Verify daily QC and QA records
Maintain product specifications and ensure compliance within the facility
Manage and develop company SOP’s and HACCP plans, as required
Assist QA leadership in the development and implementation of new procedures and policies to increase business effectiveness and efficiencies, as directed
Contribute to the development of new products and processes with a focus on food safety and quality control, as directed
Perform customer return audits and assist with root cause analysis and corrective action
Plan, prepare and participate in all audits including: organic, kosher, customer, FDA, internal and 3rd party
Sustain and improve ratings on annual certifications
Performs other related duties as assigned
Requirements
5+ years, experience in leading Food Safety & QC Teams in food manufacturing
3+ years, experience as a decision maker responsible for interactions with customers, suppliers, regulators, and production leadership
BS in Chemistry, Biology, Food Safety, Food Science, or related, required
MS in Food Science or related, desirable
HAACP certification, required
SQF certification knowledge, required
Solid understanding of seafood or meat industry, strongly preferred
Solid understanding of government regulations and labeling requirements, preferred
Production, manufacturing process flows, and lean manufacturing experience, preferred
Experience in large and small company settings; experience and understanding of smaller company growth opportunities and expectations.
Experience and demonstrated ability to effectively manage Food Safety and Quality systems across departments and multiple locations.
Strong project management and organizational skills; able to prioritize and manage multiple tasks and projects on time
Exceptional interpersonal skills: able to navigate organizations to build relationships and garner support
Able to provide leadership and resolve employee problems, complaints, and grievances
Able to provide support and training to department managers to achieve goals
Drive an environment that drives performance and a safe workplace
Drive an environment of teamwork and open communication
ADDITIONAL REQUIREMENTS
Must be able to lift 30-50 pounds
Work up to a 10-hour workday: standing/walking most of the day
Hand use: single grasping, fine manipulation, pushing and pulling
Work requires the following motions: bending, twisting, squatting and reaching
Exposure to FDA approved cleaning chemicals
Exposure to temperatures: <32 degrees Fahrenheit
Ability to work in wet and dry conditions
Ability to work Monday-Friday, weekends when needed
Ability to use tools and equipment, including knives
Specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus, required
North Coast Seafoods is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.BenefitsAt North Coast, employees consider themselves part of a family where everyone works together to ensure that the company's mission and founding values are upheld every day. We offer an inclusive work environment led by an accessible leadership team that believes in the idea that it's not just about the work we do, but what the work allows us to do for our loved ones.We encourage the opportunity for real growth and long-term employment. Most of our management team members started at the plant and, through mentoring, rose to their current positions. We are currently looking to build the next generation of leaders.We offer competitive compensation packages that include comprehensive health coverage, vacation and a 401(k) plan to all full-time, benefits-eligible employees. Employees also have access to the highest quality seafood at cost.This is a full-time, exempt position.
