We're looking for a Senior Deal Desk Specialist who will strengthen our Global Sales Operations team. Reporting directly to the Head of Sales Operations, you'll work closely with Sales functions worldwide — including Sales, Pre-Sales, Channel, and MSP teams — as well as Finance, Legal, and Security. You'll bring business insight and coaching to the table, helping to increase the velocity of our sales engine.This is a unique opportunity to join a booming software business in a role that directly shapes business agility and success.This is a hybrid Position that requires 3 days onsite per week based out of our Boston, MA office.  Candidates MUST live within commutable distance to Boston.Responsibilities:  Own end-to-end management of the Deal Desk, ensuring speed and consistency across the deal lifecycle.Manage the deal queue, organize deal reviews, and drive timely decision-making to keep Deal Desk output on trackDefine, measure, and report on Deal Desk SLAs to ensure consistent turnaround and accountabilityReview complex deals and provide recommendations on pricing, positioning, and deal structureServe as the primary point of contact for the Sales team on deal-related questionsReview and approve partner contract terms in line with company policyFacilitate contract reviews and redlining with Legal, Sales, and external partiesSupport the Sales team in responding to RFPs and RFQsMaintain clear communication channels and auditable approval records for any deviations from standard terms and conditionsHelp shape and steer pricing and packaging strategy and initiativesDocument policies and guidelines, and deliver related sales trainingSupport cross-functional projects, including new process design and system enhancements
