Job SummaryCome Join our team ! Looking for a leader to support ETF servicing. This is a great opportunity to manage a team and provide the best service for our clients.As a Vice President on this team, you will use your leadership to effectively manage a team supporting the daily activity for all ETF Servicing and Cayman Transfer Agent clients which are traded by institutional clients, asset managers and authorized participants. Your team will support our Operations Team that is responsible for the ETF Servicing offering at JP Morgan. This role also includes ETF Order Taking, Order fulfillment, Basket Cutting and Basket Valuations along with managing the relationships with Authorized Participants. You will use your functional skills to support internal groups with the broader division with respect o EFT record keeping and capstock activity.Job Responsibilities
Manage all client and broker queries related to daily ETF order activity
Responsible for daily publication of key deliverables to DTCC/NSCC
Responsible for the ETF Order Taking services for clients
Participate in industry working groups and initiatives
Stay updated on developments in the broader ETF ecosystem
Accurately and efficiently reconcile against all core controls and procedures for all relevant ETF and TA deliveries
Participate in discussions with Fund Sponsors looking to launch new ETF products
Required qualifications, capabilities, and skills
7+ years of ETF industry experience
Strong managerial skills
Strong analytical, prioritization, organizational, and time management skills
Ability to be effective in a global operating environment and a matrix management organization
Ability to build and maintain effective working relationships with clients and counterparties
Excellent customer service skills with attention to detail
Results orientated; ability to create and sustain a target guided environment
Preferred qualifications, capabilities, and skills
Advanced Excel skills, VBA, etc
Strong knowledge of complex corporate actions and dividend income
ETF cash component expertise
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
