Customer Service Representative – Todisco Services, Inc. (East Boston, MA)
Full-Time & Part-Time Positions Available – Apply Today!
About Us
Todisco Services, Inc. is a full-service towing and transportation company proudly serving Greater Boston. With multiple locations and decades of experience, we provide professional towing, recovery, and transport services to numerous police agencies and hundreds of private clients.
We’re looking for motivated, dependable individuals to join our customer service team in East Boston. If you enjoy helping people, working in a fast-paced environment, and being part of a professional team — we want to meet you!
Position Overview:
As a Customer Service Representative, you will be the first point of contact for our customers — handling inquiries, assisting with impounded vehicles, processing payments, and providing exceptional service every step of the way.
Responsibilities:
Answer incoming calls and assist customers with professionalism and courtesy
Help customers retrieve their vehicles from impound facilities
Coordinate with insurance companies regarding impounded vehicles
Receive and process customer payments accurately
Maintain a clean and organized workspace
Follow company policies and procedures
Perform additional duties as assigned
Qualifications:
Excellent telephone etiquette and communication skills
Strong attention to detail and ability to multitask
Professional, courteous, and team-oriented attitude
Reliable and punctual with a positive work ethic
Customer service experience preferred (towing, automotive, or transportation industry a plus)
Benefits:
Above-average hourly pay
Health, life, and retirement plans
Paid Time Off (PTO)
Friendly, team-focused work environment
Opportunities for career growth and advancement
How to Apply
Email: pat@todiscotowing.com
Or apply in person at any Todisco Services location.
Positions available immediately — don’t wait, join a respected name in Boston’s towing industry today!
