Office Assistant/Dispatcher

Office Assistant/Dispatcher

27 Sep 2025
Massachusetts, Boston, 02108 Boston USA

Office Assistant/Dispatcher

Joe’s Auto & Towing is seeking a reliable, organized, and motivated individual to join our team as an Office Assistant/Dispatcher. This is a key role in ensuring smooth daily operations and excellent communication with staff and customers.

Responsibilities include:

Answering phones and emails in a professional manner

Scheduling, dispatching, tracking drivers and service calls

Support drivers with routing and problem-solving

Maintaining accurate records, logs, and reports

Providing general office support, file organization, filing, light cleaning and holiday/season office decorating

Assisting with customer service and problem resolution

Supporting management with administrative tasks as needed

Qualifications:

Strong communication and organizational skills

Proficiency in Microsoft Office Suite (Outlook, Excel and Word)

Ability to multitask in a fast-paced environment

Proficiency with computers and scheduling software (training provided if needed)

Previous office administrative or dispatch experience required

Dependable, detail-oriented, and a team player

Demonstrated discretion, professionalism, and confidentiality.

We Offer:

Competitive pay based on experience

Steady hours with opportunity for growth

Supportive team environment

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