Community Manager for Property Management Firm
Position Summary:
Experienced residential Community Manager for a well-established mid-size property management company with 350+ residential units located in the Revere and Lynn, MA. areas. The candidate will run the day-to-day operations of the portfolio with mostly market rate and some Section 8 units.
Responsibilities:
The Community Manager will be managing these units and will communicate collaboratively with your fellow office staff.
Represent company management to residents and the public.
Maintain high customer service and quality standards.
Ensure employee and resident satisfaction.
Manage operational reporting, accounts receivable/collections and cost control.
Leasing/Rental
Marketing
Approve Rental Applications
Move-ins
Renewals
Rent increases
Moveouts
Coordinating with maintenance for turnovers
Property Management
Tenant communication and relations using highest quality customer service standards.
Invoice approvals
Upgrade approvals
Work-Orders, building cleanliness and upkeep over-sight
Suggestions on capital improvements
Meet the budget for your own buildings.
Compliance with Fair Housing laws and other regulations
Lease agreement management and rules/regulations enforcement
Maintain accurate records of rent payments and invoices to residents
Accounts Receivable/Collections over-sight and management
Eviction notices and proceedings
Legal billing and interactions with attorneys
Requirements:
Requires great communication skills, listening, diplomacy, tact, empathy, and attention to detail.
5-6 years multi-family property management and budgeting experience required
Must be very familiar with the Revere/Lynn/North Shore area.
Superior customer service skills
Must have a valid driver's license and a reliable vehicle.
Bilingual is a plus!
