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Job SummaryThe VWRCATALYST Technician is a key contributor in a fast-paced, team environment at a customer site. With a high degree of collaboration with their team, they provide the customer with required resources to support their operations. The Technician is responsible for providing a high level of accuracy, and contributing to a culture of safe work and superior customer service.REQUIRED CAPABILITIES/COMPETENCIESCommunication
Accurately records and communicates information to internal and external teams
Shares with team any changes in demand to maintain appropriate service levels
Builds positive relationships with both internal and external customers
Teamwork/Collaboration
Works independently while contributing to the team’s goals
Contributes to a successful team environment by promoting unity and harmonization
Willing to learn and apply new skill sets to help team and/or cover duties
Customer Focus
Able to identify opportunities for service improvements and proactively communicate suggested actions to management
Provides accurate, efficient service to ensure customer satisfaction
Maintains professional, safe, clean work environment that embodies VWRCATALYST values
JOB REQUIREMENTSEducation
HS Diploma or GED Equivalent required
Experience
1-2 years required experience in a customer facing environment – material handling/inventory/customer service
Qualifications
Must be customer focused and have demonstrated customer service skills, and the interpersonal skills to manage/support/work various levels of personnel at the customer site
Must possess strong organizational skills and demonstrate the ability to multi-task; meeting deadlines as needed
Have the ability to work both independently and as part of a team
ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT
Standard Content/Information TBD
DISCLAIMER:The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.Avantor is proud to be an equal opportunity employer.EEO StatementWe are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at TalentManagement@vwr.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.For more information about our commitment to equal employment opportunity, please Privacy Policy(Links to (1) EEO is the Law poster and any supplements, (2) pay transparency nondiscrimination statement, and (3) if desired, Company EEO/AA StatementAvantor® is a leading global provider of integrated, tailored solutions for the life sciences and advanced technology industries. Strengthened by the recent acquisition of VWR, the Company is a trusted partner to customers and suppliers from discovery to delivery. With operations in more than 30 countries and a diverse portfolio that includes more than four million products, Avantor enables customer success through innovation, cGMP manufacturing and comprehensive service offerings. Collectively, we set science in motion to create a better world.Learn more at www.avantorsciences.com
