We are hiring a Service Technician for our apartment community, Elevate, in Cambridge, MA.At AIR Communities, Service Technicians play a critical role in creating an exceptional resident experience. Whether you're preparing apartment homes for new move-ins, completing service requests, or helping maintain the community, you'll use your technical skills to deliver quality work and outstanding service every day.What We OfferAIR offers a competitive compensation and benefits package designed to reward performance and support your success, including:Expected pay rate of $30.00-$33.00 hourly + 15% target bonus opportunity. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.Monthly Customer Service Satisfaction Bonuses. Team members who consistently provide positive resident experiences may earn up to $250 per month.50% apartment rent discount available at any AIR Community.Career Growth Opportunities. AIR prefers to promote from within and provides training and development programs to help prepare you for what's next.Additional benefits listed below.How We Support YouInnovative technology helping you prioritize tasks and assist residents efficiently.Fully stocked and organized shops reducing the time it takes to resolve issues (tools may be available onsite and vary by community).Supportive leadership and teammates.Ascend, AIR's maintenance development program, customized to your career path to help you grow your skills and advance your career.What You Will DoComplete apartment turns to deliver an excellent move-in experience for new residents.Respond to resident service requests and perform repairs related to plumbing, electrical, HVAC, appliances, carpentry, and other building systems.Troubleshoot maintenance issues and complete repairs efficiently and professionally.Perform preventative maintenance to maintain the appearance, safety, and operation of the community.Assist with move-in and move-out inspections as needed.Help maintain organized shops, tools, equipment, and work areas.Support vendor projects and help ensure quality standards are met.Provide outstanding customer service to residents and team members.Participate in the on-call rotation and respond to after-hours emergency maintenance requests.
