About This Role  
Biogen is seeking an experienced Application Specialist who has expertise in designing, programming, implementing and maintaining SailPoint IdentityNow. This role includes providing advanced training, super-user guidance, and L3 support of the application particularly as it relates to its usage. You are the ultimate power user who knows the ins and outs of the app and are often charged with figuring out how to get a particular job done and are always at the forefront in new functional implementations. Responsible for end-to-end service delivery to ensure projects, enhancements and L3 support is provided with best-in-class quality. You will work with cross-functional teams of business analysts, technical architects, process teams and project managers to deliver a variety of upgrades, enhancements, new modules and other systems development initiatives. This lead will report directly to the Head of Access Automation within our Cybersecurity organization and have functional responsibilities into Enterprise Architecture as an Enterprise Application Owner.  Access Automation is a cornerstone of Biogen’s application security and GXP/Quality compliance programs.   What You’ll DoTroubleshoot challenging reported application issuesTesting new applications and new application versions, and recommending enhancementsResponsible for maintaining the optimal performance of applications and performing  multiple diagnostic tests before applications are released  Supports current and new users with application trainingWorking with applications in accordance with business needsDevelop, rollout and support business and application services that meet ongoing and evolving user needsOversee the delivery of all configuration, development and management activities related to a given set of application services Lead the hands-on design, development and integration of our next generation Access Automation solution 
