BS in Systems, or Network Administration, or equivalent experience
4+ years of experience managing Windows client and Server operating systems in an Active Directory environment
Experience with Linux Operating Systems (Ubuntu, CentOS, RedHat, or AWS Linux)
Experience with networking and troubleshooting network protocols
Demonstrated problem-solving and troubleshooting skills
Familiarity with web and application servers
OKTA and/or Azure AD experience are a plus. Responsibilities
Supporting day-to-day hybrid IT Operations
Responsible for the daily systems administration in support of on-premises (VMware) and cloud (AWS) environments and applications.
Operation of Infrastructure services, and backups (NetBackup, Veeam, AWS backup) including incident response and coordination of MSP response.
Manage disaster recovery (DR) for servers, databases, and file shares.
Administration of endpoint dependencies, including central patching, application delivery, and updates.
Supporting, maintaining, and implementing Window Servers (Vmware)
Manage Windows client and Server operating systems in an Active Directory environment.
Supporting and managing infrastructure devices LAN, WAN, VPN, Firewall, Switches, Routers, Server Hardware
Management of security certificates
Maintain technical configuration and knowledge base documentation.
Monitoring/Alerting response and resolution.
Troubleshoot and address hardware, software, and OS-related issues.
Manage escalations (internal and external).
Participate in testing and implementation of new or upgraded servers and software applications.
Participate in local, regional, and global projects under the supervision of senior staff.
Support, and supplement available training for, end user service or application issues, including Linux OS.
Provide support to on-prem and Cloud storage systems based on NetApp platforms.
Participate and provide mentoring in the IT department's Co-Op program. Assist Co-Ops with improving IT workflows and processes, while enabling them to learn and apply new technologies.
Participate in rotational backup support of 24/7/365 global applications as part of an on-call rotation is required
