Specialist - Special Events

Specialist - Special Events

16 Jan 2025
Massachusetts, Everett, 02149 Everett USA

Specialist - Special Events

The Encore Boston Harbor Casino Specialist – Special Events is responsible for supporting special event concept development and orchestrating special events on and off property. This includes tournaments, parties, experiences and other events for the Casino Marketing team.  Responsibilities include, but are not limited to: maintaining all Encore Standards and ensuring excellent guest and team member experience.JOB RESPONSIBILITIES:   

    Follows all Encore Boston Harbor core values and property and department standards.  

    Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports. 

    Follows all applicable internal policies, federal and state laws, rules, regulations and controls. 

    Delivers and maintains a maximum level of property-wide service and satisfaction.  

    Contributes to company-wide communication and best practices.

    Keeps informed of all new developments within the department.

    Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.

    Assists and coordinates various property/marketing functions including special events and promotions along with the development of support materials.

    Carries out clerical and administrative tasks to support successful events.

    Assists with ongoing promotional events including: Player Parties, Slot Tournaments, Table Tournaments, Floor Promotions, and handle additional tasks as identified.

    Works with Special Events Director to execute all event activities including scheduling of food and beverage elements.

    Communicates expectations to involved departments, initiates event marketing collateral, and communicates necessary event logistics information to team members.

    Works closely with internal departments to perform duties as well as outside vendors. 

    Works with safety as a priority, and follows department and company safety standards.

    Maintains relevant knowledge of industry through continuing education and training.

    Performs any other job-related duties as assigned. 

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