Description We are looking for a diligent Admissions Clerk to join our team in the education industry. This role is based in Holyoke, Massachusetts, within a university setting and offers a long-term contract employment opportunity. As an Admissions Clerk, you will be responsible for providing logistical support, data entry, and customer service for our admissions office. Responsibilities: Provide data entry and data correction for prospective student information Ensure initial follow-up with students who are missing information Serve as front-desk staff to assist visitors and students in person and via phone or email Provide admission forms, general information about the university, steps to becoming a student, and other related enrollment service materials Provide admission status information to prospective applicants Proctor placement tests Receive, process, and distribute the Admissions office mail Utilize various software such as Microsoft Office Suites and Ellucian Banner for administrative tasks Respond to inquiries in both English and Spanish languages Schedule appointments for admissions counselors. Requirements Proven experience in customer service and student affairs Proficiency in data entry tasks Comprehensive understanding and experience with Microsoft Office Suites, particularly Microsoft Word, Microsoft Outlook, and Microsoft Excel Familiarity with Ellucian Banner software Ability to handle answering inbound calls and a multi-line phone system Experience in responding to inquiries and scheduling appointments Fluency in the Spanish language Ability to work effectively in a team-oriented university environment Strong attention to detail and organizational skills Excellent written and verbal communication skills High level of discretion to handle confidential and sensitive information Ability to prioritize tasks and manage time effectively Capacity to adapt to changing priorities and work under pressure Committed to promoting an inclusive and welcoming environment for all students. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
