CyberArk are seeking an IT R&D Applications Specialist to join our Business Applications group, supporting the enterprise through the design, implementation, administration, and ongoing maintenance of critical R&D and collaboration platforms.In this role, you will take ownership of our Atlassian suite infrastructure and application stack, with a focus on Jira and Confluence, and ensure high availability, performance, and scalability across our organization.In addition, you will work closely with R&D, Security, and business stakeholders to implement solutions that align with evolving business needs, while also managing day-to-day operations, upgrades, and user support. This is a hybrid position local to our office in Newton, Massachusetts. Key ResponsibilitiesOwn the implementation, configuration, and ongoing administration of Atlassian tools (primarily Jira and Confluence) across R&D and enterprise teams.Design and support infrastructure for Atlassian Data Center deployments, including scalability, performance optimization, and system upgrades.Act as the primary point of contact for application support, troubleshooting, and incident resolution related to Atlassian tools and other supported platforms.Collaborate with cross-functional teams to gather requirements, design workflows, and implement custom configurations, automations, and integrations.Manage access controls, user provisioning, and application security in compliance with IT and InfoSec policies.Coordinate with vendors and internal teams to plan and execute software upgrades, patching, and system migrations.Document processes, configurations, and best practices to ensure knowledge transfer and system sustainability.Support additional collaboration and productivity tools used by R&D teams as needed.#LI-JA1
