Vestcom is the industry leader in technology-driven shelf-edge solutions for Retailers and CPGs. Our data-integrated media solutions drive sales and loyalty, engaging shoppers where it matters most – the point of decision. Our patented innovation has been trusted by top retailers for more than 30 years to drive productivity and profitable growth. For our growing team of over 1000 employees, Vestcom offers the stability of an established company with the entrepreneurial spirit and fast-paced environment of a start-up.Vestcom’s core values are at the heart of our organization, representing our fundamental beliefs and serving as our guiding light for how we conduct business and interact with each other.Vestcom is a standalone business unit of Avery Dennison, a Fortune 500 leader in materials science and packaging materials.  Learn more at www.vestcom.com What Will You Be Doing in This Role?The Facility Support Administrator will work with the entire production team to oversee and ensure smooth and efficient daily operations. Ultimately, a top-notch Facility Support Administrator should be highly organized and thrive under pressure.The shift for this role is A Shift, 6:30a - 3p M-F   Key Areas of ResponsibilityCreating, maintaining, and updating production support tickets in the ERP (WOMS or TCM) system and managing change requests related to scheduled and ad hoc production work for Ops customers. This also includes ensuring that negotiated SLAs are met and exceeded.Responsible for supporting new item set-up, product price change, ship to/ bill to and new store/ closed store changes processes to avoid downstream issues in Accounting, Operations, and IT.Assist in Onboarding. Schedule interviews and follow up calls if needed. Attend/setup orientation for new hires.Proficient in FEDEX Ship Manager/Eship. Assist in Distribution department closing boxes, slotting, assembling shipping boxes and using shipping software to ship packages.Organize events- Planning, order food and creating company communicationSchedule vendors- Maintenance and repairs for the buildingPlace orders for Office/shop Supplies and Xerox toner/supplies.Billing- Utilizing ESHIP software to invoice by Client/Ticket the day we ship. Add freight cost where applicable including markup.Schedule couriers for pickup-Old Dominion, FEDEX and UPS as needed.Data entry daily/weekly reports- LMO waste tracker, update MEP spreadsheet, NB Error logs, Inventory Tracker, Temp time tracker, Click countsSteward training audits and training data entryManage incoming and outgoing mailAssist in distributing communications across siteAssist in assigning timecards, security badges, and maintaining security badge accesses. All other duties as assigned
