Job Number 24157684Job Category Property LeadershipLocation Residence Inn Boston Norwood/Canton, 275 Norwood Park South, Norwood, Massachusetts, United StatesSchedule Full-TimeLocated Remotely? NRelocation? YPosition Type ManagementAdditional Information: This hotel is owned and operated by an independent franchisee, JNR Management Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.Job reference: 000096Salary: $75,000 to $80,000Department: Property LeadershipLocation: Residence Inn Boston Norwood/Canton (275 Norwood Park South Norwood, MA 02062)Division: JNR Management Inc.Hours Per Week: 40Job DescriptionIn addition to base salary we offer an incentive package up to 20% of the base salaryWe are looking for a dynamic and passionate General Manager for the 105 room Four Points by Sheraton Hotel in Eastham MA Cape Cod. We have Banquet space and a Restaurant at this location. The GM will be responsible for managing daily operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Knowledge of Food & Beverage and Banquets is a must. During the summer season, the candidate will also over see our sister property the Ocean Park Inn (54 rooms) which is located adjacent to the Four Points Sheraton Hotel. We offer Base compensation, Benefits and excellent Incentive plan.What will I be doing?As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitationManaging and directing the restaurant and staffManaging banquetsMonitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and rewardReview operational performance, identify areas of opportunity in productivity, operational efficiency and guest satisfaction, and implement action plans to correct those deficienciesEnsure guest and team member satisfactionRecruit, interview and train team membersOversee service quality, operational efficiency, guest satisfaction, brand standard compliance and service and financial measurementsServe as the primary liaison to JNR corporate office.Role Requirements
Previous Franchised Hotel General Management experience is mandatory.
Previous experience working in a Marriott or Starwood branded hotel is preferred.
Must have excellent working knowledge of various Marriott/Starwood systems and processes.
Experience:Hotel General Manager: 3 years (Required)Marriott Brand experience: 2 years (Preferred)Knowledge of banquets and restaurant: 2 years (Preferred)This company is an equal opportunity employer.frnch1
