SERVICE CLERK NORWOOD , MA 02062 US Posted: 12/17/2024 2024-12-17 2025-01-16 Industry: ADMINISTRATIVE Job Number: 25084 Pay Rate: $22.00 Job Description Currently seeking a Service Clerk for a full time Temporary to permanent position in Norwood, MA. Responsibilities of Service Clerk-Answer and direct all incoming calls on a multi-line phone system-Manage all aspects of the scheduling operations-Retrieve paperwork for field staff on a daily, weekly, and month basis-Update and manage database at consistent intervals-Coordinate verification operations with field staff-Download and distribute necessary documents-Assist the operations manager with identifying and implementing new scheduling and work tracking software programs-Coordinate the actions of the office staff, field supervisors and field installers -Performs other tasks as they are assignedRequirements of Service Clerk:-2-3 years previous customer service experience-Previous experience as Administrative Assistant preferred-Excellent computer skills including Microsoft Excel and other Microsoft Office Programs-Ability to multi-task-Strong Customer service skills-Great communication and phone skillsHours: 8:00am-5:00pm Monday-FridayPay Rate: $22.00-$25.00/hr based on experience Job Requirements It is the policy of The Alpha Group, Inc. To recruit, hire, train, compensate, promote, and provide other conditions of employment without regard to a person s race, color, religion, national origin, sex, age, disability, veteran status or other characteristic protected by law. Meet Your Recruiter The Alpha Group