Vacancy expired!
Description Candidates who love building solid customer relationships will be interested in Robert Half's new Customer Service Representative position. This Customer Service Representative position could be an excellent career opportunity for you, if you are articulate and highly-skilled. This could be the long-term contract / temporary to hire Customer Service Representative position you're looking for, if you can work in Peabody, Massachusetts! Candidates who thrive in a dynamic, rapidly-changing call center will be interested in this position.Responsibilities
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Manage and place incoming telephone calls
Retrieve and oversee the sending of written business communications
Deliver outstanding, friendly customer service in a timely fashion Requirements - Demonstrated ability to interact effectively with internal and external partners and clients/customers
Comprehensive knowledge of customer service
Knowledge of Microsoft
1+ years of past relevant experience
Customer service and office administrative skills
Enthusiastic attitude and an engaging businesslike approach
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Proficient with computers and technology platforms
Strong communication and social skills and able to receive criticism well
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong problem-solving skills
Microsoft Office experience preferred
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .
