Desktop L1 Support

Desktop L1 Support

23 Dec 2021
Massachusetts, Plymouth, 02360 Plymouth USA

Desktop L1 Support

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Role : Desktop L1 Support 5 Positions
Location : Plymouth, MA . (100% Onsite Role from Day One)
Duration : 4 Months +


Support Coverage : 24x7 (Rotation of shifts)- Candidate to be flexible for all three shifts as and when needed.
Location : Plymouth, MA - Onsite Job from Day one, No Remote and Work will be in 3 shifts.
L1 Support DSS needed

  • Phone support experience Mandatory
  • 0 to 3+ years of Windows Technical Service desk experience is necessary.
  • Disciplined, systematic problem-solving skills required.
  • MS Office Suite and application support
  • Web Application, VPN knowledge
  • Support for laptop, desktops, and printers
  • Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for end users
  • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
  • Administer and provide User account provisioning.

Ajit Rathore
InfiCare Technologies| 22375 Broderick Drive #225 Dulles VA 20166 |
Direct |
Servicing our clients since 2001 MBE/ DBE Certified in VA, MD, PA, NJ, NC, CA
IT Services Application Development Mobility Solutions

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