Associate Director, Key Customer Engagement, Sarcoma

Associate Director, Key Customer Engagement, Sarcoma

30 Oct 2025
Massachusetts, Waltham, 02451 Waltham USA

Associate Director, Key Customer Engagement, Sarcoma

Role SummaryWe are seeking a strategic, high-energy Associate Director of Key Customer Engagement to join our Commercial team. This highly visible role will be pivotal in shaping and executing customer engagement strategies across the Sarcoma franchise, supporting both QINLOCK and ROMVIMZA.From managing peer-to-peer initiatives and congress execution to developing relationships with leading Key Opinion Leaders (KOLs), this role sits at the intersection of strategy, field execution, and patient impact.Key Responsibilities Key Customer Engagement (25%) Develop a deep understanding of the disease landscapes and contribute to the key customer engagement strategy and execution of the tactical planAssisting in developing a KOL (Key Opinion Leader) target list, improvement of product advocacy, and identification of future/rising KOLs within disease states of interestOversee key opinion leader contracts and payments in collaboration with complianceAssist the KCE Lead with one-to-one engagements with key customersPeer to Peer Initiatives (30%)Manage the day-to-day operations, execution and budget for Peer-to-Peer Programs (e.g., Speaker Bureau)Assist with pre-program training as necessaryProvide feedback on educational formats/channels to maintain desired levels of HCP engagement throughout the product lifecycleCongresses (30%)Partner with marketing operations and medical on the logistics and execution for all congresses, inclusive of booth and marketing materials development and pull-through in partnership with brandAnalyze congress performance metrics and insightsAid in the customer engagement, outreach, and discussion with relevant HCPs during key congressesInsights (15%)Assist in the management of a key customer profile & insights databaseContribute to obtaining KOL feedback on key market events and impact to our respective products

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