The Role:This is the most senior role in the infrastructure and operations (I&O) function within I&T, accountable for IT I&O throughout the organization. The head of I&O is responsible for the delivery of all I&T infrastructure and related I&T operations used to enable business capabilities and services across the enterprise.This role reports to the VP, I&T and has line management responsibilities for Digital End User Experience, I&T Solutions & Engineering, Business Application Services, Information & Architecture, and Collaboration ServicesThe head of I&O brings experience, knowledge, and future vision for transforming the I&O function including its strategy, operating model, product and service offerings and workforce. The role holder is a senior stakeholder in all relationships with externally sourced infrastructure and operations capabilities.As a key member of I&T leadership, this role contributes to the development and execution of the enterprise-wide I&T strategy and is responsible for ensuring I&O strategy is fully aligned, positioning I&O to deliver compelling business value.This position will work on-site at our Waltham, MA office. Deciphera expects a minimum number of three days a week on site, with flexibility as to hours on site on any given day to accommodate work/life balance. Specific days and times spent in the office should be determined in conjunction with your manager.What You’ll Do:Sets the mission, vision, and strategy of the I&O organization to maximize the success of business and I&T enterprise initiatives.Introduces innovative, differentiating infrastructure and operations capabilities that enhance our overall competitive capabilities and enhance employee productivity.Works with the I&T leadership on the service portfolio and governance required to prioritize resources, including budget. Works with key stakeholders to measure and prioritize technical debt remediation.Builds successful stakeholder relationships with other I&T and business key stakeholders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of I&T services to meet those needs.Creates and aligns an I&O value map by linking targeted business outcomes with the future-state business capabilities required to achieve them.Drives alignment of I&O strategies to the organization’s environmental, social and governance goals. Develops and controls the annual I&O budget to ensure that it's consistent with the overall strategic objectives of I&T and the enterprise and is within plan. Creates a culture of continuous cost optimization.Defines, develops, and manages a comprehensive and integrated IT Service Management (ITSM) landscape, based on best-practice processes, disciplines, and related toolsets. This includes delivery of a comprehensive IT asset management program.Collaborates with the Information Security Officer (ISO) to ensure I&O contributes to, embraces, and applies security strategy.Operates a formal governance mechanism to establish and monitor effective controls for the processes and functions performed by I&O teams. Supports periodic reviews by audit teams, compliance teams and other risk-related functions as required.Develops and executes a strategy to improve awareness of the business value that the Infrastructure and Operations function provides, and continuously seeks to ensure alignment to customer needs. Designs and develops a strong and diverse I&O leadership team, together with a reporting structure for the function.Works collaboratively with direct reports to support their career progression, nurture their development and to help them realize their potential.Improves I&T resilience collaborating with the ISO by executing strategies that improve reliability, tolerability, and disaster recovery readiness.Keeps track of trends and provides direction on what emerging technologies should be incorporated into I&O products and services to successfully deliver overall I&T strategy.Champions I&O involvement in the organization's innovation efforts and encourages experimentation with new solutions to avail business opportunities.Provides strategic direction and oversight for the full life cycle of I&T systems, working in close partnership with peers, and identifies where common approaches, solutions, and shared platforms provided by I&O could drive efficiency. Directs the development of an I&O sourcing strategy and provides executive oversight for strategic vendor and partner relationship management.Works with HR and the VP, I&T to develop and execute workforce plans that ensure I&O can supply skilled resources to meet demand.Develops the maturity of I&O to improve efficiency, deliver new innovations and increase collaboration with other IT and business areas (e.g., through Agile, DevOps, platform, and product approaches).Drives the adoption of (and commitment towards) service improvements through a programmatic approach to continuous improvement which also measures impact and shares results.Supports the VP, I&T by implementing infrastructure solutions that align to the enterprise architecture framework and roadmap.Drives the development and adoption of enterprise technology standards, governance processes and performance metrics.Continuously evaluates the business value of I&O, including the use of metrics such as Key Performance Indicators, Outcome Driven Metrics and Objectives and Key Results.Collaborates with peer I&T Leaders to ensure knowledge and insight can be freely shared.
