This role is part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and drive customer business outcomes. We do this through a portfolio of services, delivered by world-class consultants, training and success professionals, our leading practices, methodologies, and tools, as well as our ecosystem of partners. What you get to do in this role: As a ServiceNow Services Account Executive, you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and ultimately achieve the business outcomes they expected from utilizing our products. These service offerings include our Impact success offering, product implementation services, and training.  The Services Account Executive is well-versed in services and post-sales adoption strategies.  They are a trusted advisor to the account team and our customers for successful implementation, adoption, and value realization. A quota carrying role, the Services Account Executive owns the Services sales strategy by proactively creating demand for new Services opportunities and partnering with the ServiceNow Sales team and our partners to develop and successfully execute Services sales opportunities for their assigned territory.Collaborate with software sales account teams, Customer Outcomes team members, and our eco-system of delivery partnersDevelop and execute a services sales strategy in the designated territory with a target account listProactively create new Services opportunities (Impact, Implementation Services, and Training) in both new and installed base customersCreate pipeline and manage end-to-end forecasting process for Services opportunitiesServe as a trusted advisor to the customer by understanding their existing and future digital transformation roadmap and driving the right mix of ServiceNow services to meet their needsArrange and conduct Executive and CxO services-related discussions in alignment with the account strategyLead extended team in solutioning and scoping, and proposal developmentExecute value-based selling methodology for Impact, Implementation Services, and Training opportunities
