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DescriptionOpening Available for Customer Service Representative!OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position is based in a dynamic and fast-paced environment. This long-term temporary Customer Service Representative position in Worcester, Massachusetts could be perfect for you!How you will make an impact
Receive and send written business correspondence
Manage incoming telephone calls
Be a part of business development by by actively cross-selling and referring customers
Contribute accurate, friendly customer service in a timely fashion
Proficient with diversified computer software and systems
Supportive, positive attitude with a detail oriented demeanour applied to all tasks
Excellent problem-solving skills
Proficiency with Microsoft office applications
Strong communication skills, both verbally and in writing
Excellent customer service and office administrative skills
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Customer service experience
Knowledge of Administrative Assistance
Receptionist Duties experience
Ability to interact effectively with internal and external partners and clients/customers
Demonstrated experience performing extensive research to resolve complex customer inquiries
If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!Requirements
Proficient with diversified computer software and systems
Supportive, positive attitude with a detail oriented demeanour applied to all tasks
Excellent problem-solving skills
Proficiency with Microsoft office applications
Strong communication skills, both verbally and in writing
Excellent customer service and office administrative skills
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Customer service experience
Knowledge of Administrative Assistance
Receptionist Duties experience
Ability to interact effectively with internal and external partners and clients/customers
Demonstrated experience performing extensive research to resolve complex customer inquiries
If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.490.4154 for additional information.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $11.88 - $13.75 / HourlyLocation: Worcester, MADate Posted: September 6, 2019Employment Type: TemporaryJob Reference: 02160-0011155067Staffing Area: OfficeTeam
