Lab Support Services Site Specialist II - Worcester, MA

Lab Support Services Site Specialist II - Worcester, MA

04 Feb 2024
Massachusetts, Worcester / central MA, 01601 Worcester / central MA USA

Lab Support Services Site Specialist II - Worcester, MA

Job DescriptionAs part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.Location/Division Specific Information:

This position is located at a client site in Worcester, MA and is an important member of our Unity Lab Services team.

Hours : Sunday-Thursday 8am-5pm

Pay : $20-23/hr, depending on experience

Discover Impactful Work

Follow procedures as outlined by Best Practices, SOP’s & work instructions. Take direction from Site Supervisor/Manager (and Senior Lead) regarding daily duties.

Promote personal growth and development by staying abreast of new policies and improvements without the presence of site trainer and management team.

Listens to customer concerns, diffuse dissatisfaction, and quickly identify course of action with a goal of first call resolution within established turnaround times.

Job-Specific Duties may include

Inspection, preventative maintenance and cleaning of lab equipment, schedule and facilitate pipette calibrations

Requisition of required materials associated with job functions

Build and maintain site work instructions and SOPs, cross-train in all services to provide coverage for colleagues.

May perform a portfolio of other services including: inventory management, stockroom duties, disbursements, stock rotation, cycle counts, detrashing, shipping, receiving, and other functions according to service level requirements.

How will you get here?Must be Legally authorized to work in the United States without sponsorship.Must be able to pass a comprehensive background check to include drug screening.Education

High School Diploma or equivalent from an accredited institution required

Knowledge, Skills, Abilities

Ability to read, write and speak English

Display a high level of confidentiality

Must maintain Thermo Fisher Scientifics’ Four-I Values

Must have two or more years of dynamic shown experience

Non-Negotiable Hiring Criteria:

Possess a strong desire to serve the customer, and the communication skills to look after various levels of personnel.

Deliver excellent customer service to include maintaining a professional appearance.

Possess the organizational skills to multi-task and meet timelines.

Must be proficient with a computer and the Microsoft Office suite of software with proficiency in MS Excel and Outlook highly valued.

Working Conditions:

Works at customer location, in office environment to include cubicles, laboratories, and/or shipping/receiving docks

Extensive walking/standing for 70-80% of the day

Ability to lift, push and pull 30-40 pounds consistently and lift 50 pounds and use material handling equipment such as push carts and pallet jacks

Able to work the hours required to get the job done

Competitive wages & Excellent benefits package

Review our company’s Total Rewards (https://jobs.thermofisher.com/global/en/total-rewards)

Medical, Dental, & Vision benefits-effective Day 1

Paid Time Off & Holidays

401K Company Match up to 6%(after 1 year)

Tuition Reimbursement – eligible after 90 days

Employee Referral Bonus

Employee Discount Program

Recognition Program

Charitable Gift Matching

Company Paid Parental Leave

We will provide the vital equipment for your role including: computer, monitor, keyboard, mouse, etc.

We also provide any Personal Protective Equipment you may need including: lab coats, safety glasses, safety shoes, etc.

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewardsThe above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not a comprehensive list of all the duties and responsibilities associated with it.Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us (https://jobs.thermofisher.com/global/en/5-reasons-to-work-at-thermo-fisher-scientific) . As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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