Core Responsibilities:On-site customer coordination of all regional technical topics.Lead on-site Customer Technical Issues Tracking meetings.Reproduce issues reported by the customer and support root cause analysis.Assist in the collection of data and technical trouble shooting through initial analysis and data acquisition of anomalies or performance gaps.Documentation of open issues related to customer development, customer meeting minutes, and support driving open issues to closure.Primary interface between Continental and Customer change control databases  Coordination of prototypes including scheduling, preparation, shipping, tracking, and invoicingInterface with customer databases and systemsContribute to spread the troubleshooting knowledge with other disciplines and residents. Additional Responsibilities:Primary interface to customer requirementsTracking and communication of customer milestones or updates to customer timing cardsTechnical trouble shooting through initial analysis and data acquisition of anomalies or performance gaps.Support Project Management for Technical approvals with the CustomerProvide critical timing or technical feedback to Project Team members.Oversee Customer Vehicle development needs and interfaces with Continental Project Teams (builds, retrofits, reflashing, etc)
