This is a remote position, offering flexible working hours and the opportunity to work from the comfort of your home. The ideal candidate will have excellent communication skills, a strong sense of empathy, and the ability to resolve customer inquiries in a professional manner.
Key Responsibilities:
Respond to customer inquiries via phone, email, or chat in a timely and courteous manner.
Provide accurate information about products, services, and company policies.
Assist customers with troubleshooting, order processing, and resolving issues.
Maintain a positive and professional attitude in all interactions.
$35 per hour ($650 weekly)
Document customer interactions and maintain accurate records in the CRM system.
Escalate complex issues to the appropriate department when necessary.
