GENERAL SUMMARY:Under the direction of the leader of the Ophthalmic Imaging Center, performs quality diagnostic testing and direct patient care utilizing the health systems and department processes, procedures and standards. Perform research testing according to protocols.PRINCIPLE DUTIES AND RESPONSIBILITIES:
At the request of an ophthalmologist, performs all ophthalmic diagnostic image testing including retinal fundus photography, fundus auto fluorescence photography, optical coherence tomography, corneal topography, pachymetry, corneal pentacam, specular microscopy, slit lamp photography, external photography, OCT angiography and any new technologies as they are incorporated to aid in the diagnosis and record the patient's ocular problems.
At the request of an ophthalmologist, dilates iris of patient's eyes and takes intraocular retinal pictures with special ophthalmology cameras.
Must be patient care focused with attention on providing the best quality of compassionate care in an efficient manner.
Anticipates and exceeds patients and customers’ expectations that meet all elements of the Henry Ford Experience.
Must be a team player with proficient oral and written communication skills to work with employees, leadership, physicians and various external audiences.
Demonstration of problem solving, organizational skills, flexibility, self-directedness and initiative required.
Capable of conducting minor repairs to photo equipment and related equipment to keep diagnostic services running.
Serves as a liaison between staff physicians and support departments as it pertains to diagnostic testing quality.
Follows HIPAA/OSHA guidelines, adheres to the rules and regulations of the department and health system.
10.Continually practices and adheres to all hand hygiene requirements.11.Promotes professional development of self through educational opportunities.12.Clearly demonstrates goal-directed, accountable behaviors regarding self.13.Contributes to the development of the body of knowledge of art and science of ophthalmic imaging.14.Supports HFHS system goals and initiatives through active participation in strategic plans.15.Participates in active research studies when required and appropriate to skill level.16.Required to attend System Wide Grand Rounds or Technician Rounds.17.Requested to attend other department educational opportunities as they are provided.18.Serves as a representative of the imaging department to all ophthalmology locations and always acts accordingly in a professional manner.19.Required to be capable of traveling to and working at all ophthalmology locations.20.Be aware of and participate in cost savings measures as they pertain to clinical operations.21.Performs other duties as required. EDUCATION/EXPERIENCE REQUIRED:
At a minimum, high school diploma required.
College education preferred.
CERTIFICATIONS/LICENSURES REQUIRED:
Actively working to acquire certification as an Optical Coherence Tomography - Certified (OCT-C) by the Ophthalmic Photographers’ Society (OPS) required.
CPR (Basic Life Support) certification required.
Must always maintain above listed required certifications.
Research certifications must be obtained and maintained for each research study that requires ophthalmic imaging.
Lapsed research certifications must be reacquired within (1) month of expiration.
Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS’ Customer Service Policy and summarized below:
Communication
Ownership
Understanding
Motivation
Sensitivity
Excellence
Teamwork
Respect
Must practice the customer skills as provided through on-going training and in-services.Must possess the following personal qualities:
Be self-directed
Be flexible and committed to the team concept
Demonstrate teamwork, initiative and willingness to learn
Be open to new learning experiences
Accepts and respects diversity without judgment
Demonstrates customer service values
PHYSICAL DEMANDS/WORKING CONDITIONS:
Works in low light conditions to perform diagnostic testing adequately.
Required to use personal protection equipment when exposed to bodily fluids.
Occasional exposure to dangerous chemicals.
Assist in transferring patients to/from wheel chair into imaging equipment.
Additional Information
Organization: Henry Ford Medical Group
Department: Ophthalmology
Shift: Day Job
Union Code: Not Applicable
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
OverviewHenry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers . BenefitsThe health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits. Equal Employment Opportunity/Affirmative Action EmployerEqual Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.
