2 years experience installing and configuring Sitecore
Experience installing and configuring System Components
Experience with administration and Monitoring
Ability to administer code releases and deployments
Experience with Azure, AWS, Google Cloud Platform, or relevant Cloud System Engineering
Bachelor's Degree in computer science, information technology or a related field or equivalent experience
Proficiency in the Microsoft Office Suite
Experience with various programming languages
Job Summary The System Administrator works on the design, configuration, implementation, maintenance and administration while ensuring the stability, integrity and efficient operation of the information systems that support core organizational functions.
Install system and associated hardware updates, maintenance and/or upgrades
Analyze and propose system configuration changes to business partners and end users
Analyze and assist with software configuration functions and activities for web based and internally hosted applications
Help integrate externally hosted (cloud) based systems with internal applications with minimal supervision
Ability to configure Sitecore for deployment and scaling
Experience with Security Hardening
Experience addressing Performance Issues and Tuning
Experience ensuring system availability (uptime) and performance of the Sitecore platform
Ability to own incident and problem (tickets) management for Sitecore by ensuring incidents and problems from all business units are resolved quickly, completely and to the satisfaction of the customer
Ability to ensure complete and accurate backups of the Sitecore environments happen on a regular schedule
Experience developing and managing internal metrics to assist with initiatives that improve the quality of the organization's Sitecore platform and the processes that support it
Able to create and enforce standards, policies, best practices and procedures related to the support and operations of our Sitecore platform
Able to offer suggestions and improvements for documentation and best practices
Able to document solutions and operating procedures and train personnel on execution in accordance with the procedures
Should also be able to demonstrate good English communication skills in explaining the Sitecore CMS features to end users
Who We Are We're America's largest mortgage lender, closing loans in all 50 states. J.D. Power ranked Quicken Loans "Highest in Customer Satisfaction in Primary Mortgage Origination" for the past 10 consecutive years, 2010 - 2019. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for 6 consecutive years, 2014 through 2019, each year the company was eligible. There's a simple reason we've been so successful: We care about the people we work with.
If you're tired of stuffy, bureaucratic workplaces, then you'll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won't find anywhere else. Quicken Loans was named #1 in ESSENCE Magazine's first ever list of "Best Places to Work for African Americans" in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 13 years running, hitting #1 the last 5 years. We were also ranked #14 in FORTUNE Magazine's list of "100 Best Companies to Work For" in 2018, remaining in the top 30 for the past 15 years.
Disclaimer This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.