SMB Account Manager - Mid Central Region

SMB Account Manager - Mid Central Region

17 Dec 2024
Michigan, Detroit metro, 48201 Detroit metro USA

SMB Account Manager - Mid Central Region

The Account Manager role reports directly to the Regional Sales Director. This position will be responsible for a geographical sales area where they will be accountable for prospecting new customers and maintaining and growing their existing customer business.Key responsibilities:Drives sales growth through Knowledge-based Selling Approach - Build deep understanding of customer needs through research, open-ended questioning, and analysis; Leverages deep product knowledge to design and deliver unique solutions to each customer; Holds regular discussions with customers and distributors to investigate new opportunities   Leverages Consultative Approach – Develop deep understanding of customer needs; Can take customer quickly from prospect to problem-solving dialogue to solution offering; Drives to close sales; Delivers personalized insight and custom solution rooted in Sealed Air value proposition to customers; Can easily discuss value of product suite and cost of solutions with customers and complete appropriate sales Demonstrates Market and Solution Knowledge – Understand sector/industry needs, and economic drivers; Understand and clearly articulate full suite of Sealed Air Protective Solutions, products, and programs to end users and distributors Drives Sales Planning and Growth – Create a sales, profitability and growth plan for the assigned geography that identifies how to drive profitable growth with existing and potential customers Maintains Accounts - Provide support to maintain customer accounts by establishing relationships, effectively addressing problem/resolution situations, and following up on customer questions and new application inquiries quickly and efficiently; ensure customer satisfaction/retention with Sealed Air Product Care solutions Drives Profitability Improvement – Work closely with Marketing team to regularly review and improve account profitability by utilizing internal tools/support, delivering a market-priced selling strategy, and managing margins; Partners with Marketing team to launch new products and solutions to assigned accounts  Manages Administrative Duties – Complete key administrative tasks such as pricing, CRM reporting, rebate and promotion coordination, customer relationship and activity reporting, budgeting, travel and expenses 

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