Join the Vertical Detroit Team!
We are looking for a professional host/hostess to join the Vertical Team!
Lead Host Responsibilities:
Training and guiding fellow hosts.
Booking large parties and private parties.
Ensuring host stand is running smoothly.
Leading by example and improving set standards.
Host Responsibilities:
Greeting guests as they enter, and putting them on a waiting list as necessary.
Providing guests with menus and answering any initial questions.
Seating guests at tables or in waiting areas.
Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
Engaging with guests to ensure they're happy with food and service.
Responding to complaints and helping to resolve them.
Answering phone calls, taking reservations and answering questions.
A knowledge of the menu.
Helping out with other positions in the restaurant as needed.
Providing great customer service.
Host Requirements:
High school diploma or equivalent preferred.
Ability to provide top notch customer service in a fast-paced environment.
A positive attitude and ability work well under pressure with all restaurant staff.
Does high-quality work while unsupervised.
Able to work in a standing position for long periods of time.
Able to safely lift and easily maneuver trays of food when necessary.
Willing to follow instructions and ask questions for clarification if needed.
Able to handle money accurately and operate a point-of-sale system.
Able to work in a busy restaurant environment.
Restaurant experience a plus.
General Manager, Gordon Sandstrom
Vertical Detroit is Detroit’s first wine-centric restaurant, with an incredible food menu and over 100 wines by the glass. The restaurant has received national press from magazines including Food & Wine, Wine Enthusiast and Wine Spectator. Take a peek at the website to learn more: VERTICALDETROIT.COM
