Overview
We are seeking a skilled Automotive Service Advisor to join our team. The ideal candidate will have a passion for automotive services and excellent customer service skills.
Duties
- Greet customers and assess their service needs
- Provide accurate estimates for repairs and services
- Communicate with the service team to ensure timely completion of work
- Explain recommended services and repairs to customers
- Upsell additional services or products as needed
- Handle cash transactions and maintain accurate records
- Coordinate with mechanics and technicians to ensure quality service delivery
Skills
- Strong knowledge of automotive systems and terminology
- Experience in service writing and auto estimating
- Ability to align customer needs with appropriate services
- Familiarity with shocks, struts, air brakes, and diesel engine repair
- Proficient in sales techniques and upselling strategies
- Cash handling experience is a plus
If you are a customer-oriented individual with a background in automotive services, we encourage you to apply for this exciting opportunity as an Automotive Service Advisor.
Text questions to 248-812-OOOO