Vacancy expired!
Description We are offering an opportunity to join our team in the research and development industry as a Collections Specialist. This role is situated in Dexter, Michigan, and presents an engaging work environment. This role offers a short-term contract employment opportunity and will involve supporting our accounting team by working with vendors and customers to help bring accounts current. Responsibilities: Identify past due customer accounts through various means and make arrangements for payment. Handle both inbound and outbound collections calls and correspondence. Ensure the accurate and timely processing of payments. Uphold quality customer service and a positive company image by resolving customer account inquiries. Maintain and update customer files to sustain data integrity. Manage all billing and reporting activities in line with deadlines. Document all customer payments in the appropriate reports. Utilize skills in commercial collections, aging reports, and posting payments. Requirements Minimum of 2 years of experience in a Collections Specialist role or a similar position within the Research & Development industry. Proficiency in managing Collections - Commercial is required. Demonstrated ability to work with Aging Reports. Experience in Posting Payments is essential. Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work independently and collaboratively within a team. Demonstrated ability to maintain confidentiality and handle sensitive information. Proven track record of meeting collection targets. Proficient in using collection software and other related computer applications. Strong negotiation and conflict resolution skills. High attention to detail and accuracy. Demonstrated understanding of the collections process and applicable laws and regulations. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
